Scheduled Computer Maintenance

Top Flight Computers offers monthly maintenance packages to keep your computers running smooth, to prevent future computer problems, and to keep your network operating at peak efficiency and security.

Scheduled Computer Maintenance

Competitive, Scalable, Flexible, Local Maintenance

Our computer and network service packages as shown below, offer a very competitive overall plan for companies in Raleigh and the surrounding areas, that need monthly attention put towards their desktop PC and laptop environments.

Each one of our packages has been specifically targeted for small to medium sized businesses in Raleigh and the surrounding areas. Our pricing is able to flex, depending on number of computers to be maintained, and associated time on each selected computer.

Configuring Your Optimal Maintenance Package

If you deem some computers in your office more mission-critical than others, you can apply more maintenance to those systems.

Once you contact us about purchasing a scheduled package, our Owner will meet with you at your location to assess your computers and network. This helps to develop a scheduled maintenance regimen based on the package that is chosen. 

At this time, you may go over what time/day/week of the month works best for you and your business. The scheduled day can be estimated at package approval, if needed.

The day and time will be flexible, and will be considered tentative, until we call ahead to verify that the scheduled visit still works for you.

Fixed Rate Packages

We do offer 3-Month, 6-Month, and 12-Month Fixed Rate Packages. These Fixed Rate packages offer a discounted monthly-equivalent rate, however, they do require full payment of the package up front.

We recommend getting at least a 6-Month Service Agreement to ensure that your subscription cost remains the same, as pricing is subject to change at any time, unless you're under a Fixed-Rate Service Agreement.

Contact the Owner to discuss a Fixed-Rate Package that fits your needs, and scales with your business.


Maintenance Package Details

Basic:

Devoted On-Site Hours/Month = 5
Number of Computers Covered = 1-3
Security Maintenance
Network Optimization
Computer & Laptop Optimization
Unlimited Monthly Phone Support (though availability is subject to change)

Price: $200/Month

pro:

Devoted On-Site Hours/Month = 10
Number of Computers Covered = 4-7
Security Maintenance
Network Optimization
Computer & Laptop Optimization
Unlimited Monthly Phone Support (though availability is subject to change)

Price: $350/Month

premium:

Devoted On-Site Hours/Month = 15
Number of Computers Covered = 8-12
Security Maintenance
Network Optimization
Computer & Laptop Optimization
Unlimited Monthly Phone Support (though availability is subject to change)

Price: $500/Month


Typical Maintenance Tasks

Below is a brief list of the typical computer maintenance tasks that should be performed on computers and laptops monthly along with the estimated times to complete each task. This is highly useful when picking a maintenance package to suit your small business needs and budget.

Network Security Check: 1-2 Hours

Network Optimization: 1-2 Hours

Computer & Laptop Security Check: 1-3 Hours

Computer & Laptop Optimization: 1-3 Hours

Software Installation: 1-2 Hours

Software Updates: 1-2 Hours

Hardware Installation: 1-2 Hours


Terms & Billing

Package Duration: Your maintenance package will last for the prescribed time, unless you have contacted us about a longer service plan.

Payments: Each invoice can be paid online through Square and/or PayPal recurring billing (preferred) or through manual billing if you prefer to pay by check as the services are performed.

Work Log:  All notes taken on services performed per visit will be logged online, and will be emailed to you shortly after the work has been completed.
 


Please contact us if you're interested in a Scheduled Computer Maintenance Package

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