Services by Top Flight Computers


High-Performance Custom-Built Computers

We design high-performance custom computers; specializing in professional workstations, gaming computers, water cooling solutions, and network storage solutions. All of our systems are tailored to your specific application, wishes, and budget.

Our systems are hand-built by expert designers, and we personally deliver our systems when possible.


Water Cooling

As we specialize in adding water cooling to our builds, we also add it to compatible systems built by others.

Our water cooling service is designed to add on a liquid cooling system to your current computer (if compatible). This can range from a simple closed-loop cooler, to a full-blown custom loop. 

Higher-end water cooling packages require quite a bit of technical information from you, due to the complexity of the higher-end cooling packages, and the need to ensure compatibility. As such, please give us time to compile the package, we work to ensure you are fully satisfied with your cooling solution

We place all water cooled computers under extensive leak testing before system delivery. We take leaks extremely seriously, as they could be potentially catastrophic to the electrical components.

Also, if you already have a custom loop, and run into issues with it, we'd be happy to take a look at it and make a recommendation.


Professionally-Designed Verified Parts List

This service is designed to help you build your own custom computer.

We'll gather your system requirements (including usage type, performance caliber, amount of allowable system noise, cooling capacity, and system style), combine them with your budget, and issue you a list of parts that will fit your needs.


Scheduled Computer Maintenance

We offer scalable, flexible, and local, monthly maintenance packages to keep your computers running smooth, to prevent future computer problems, and to keep your network operating at peak efficiency and security.


Computer Customization

Our system customization service is designed to amplify the visual appeal of your already-fire-breathing computer. These enhancements will have your system dropping jaws, performing better in applications, and they might just save you a bit of stress & money overall.


The Top-Flight Tune-Up

The Top-Flight Tune-Up is a computer repair, maintenance, and upgrade service.

This service can involve a general system diagnosis, hardware upgrade, software optimization, and general cleaning.

Custom Built Professional Workstations


Our Professional Workstations are built for a wide range of applications, including: CAD, Animation, Game Design, Video Editing, Photo Editing, 3D Modeling, Engineering, Architecture, Music Production, Stock Trading, and Virtual Reality environments.

What are Professional Workstations

Professional Workstations are a different breed of computer.

They are designed for use in specific applications, and are engineered for maximum reliability. In situations where low performance, lockups, and crashes can cost you significant amounts of money, these systems are built to stand up to heavy use over extended periods.

These systems are tailored to situations where there may be certified drivers, which can increase performance significantly.

For You

All systems by Top Flight Computers are fully customizable. If the website spec is not what you wanted, please contact us, and we will work to engineer a solution. All of our systems are tailored to your specific application, wishes, and budget.

All systems are quoted initially as Tower+OS. If you need peripherals and accessories to be included, please notify us.

Before your system leaves our shop, we test your computer to make sure it runs perfectly for you from the moment you turn it on.Our systems are hand-built by expert designers, and we personally deliver our systems when possible.

Custom Built Gaming Computers


Our gaming computers are mainly designed for use in high-fidelity 1080p/1440p/4K environments.

What Are Gaming Computers

Gaming computers are a fairly well-known type of computer. They are designed for use in gaming environments, and are built to render visual effects effectively, load applications quickly, operate with minimal noise, and keep the internal components cool. Often times, they are also equipped with aftermarket fans, lights, and other accessories. Sometimes, exotic cooling solutions are used, to keep the system running smoothly.

For You

All systems by Top Flight Computers are fully customizable. If the website spec is not what you wanted, please contact us, and we will work to engineer a solution. All of our systems are tailored to your specific application, wishes, and budget.

All systems are quoted initially as Tower+OS. If you need peripherals and accessories to be included, please notify us.

Before your system leaves our shop, we test your computer to make sure it runs perfectly for you from the moment you turn it on. Our systems are hand-built by expert designers, and we personally deliver our systems when possible.

Custom Built Water Cooling Solutions


The Base Concept

A liquid-cooling system for a PC works a lot like the cooling system of a car. Both take advantage of a basic principle of thermodynamics - that heat moves from warmer objects to cooler objects.

A car's cooling system circulates water, usually mixed with antifreeze, through the engine. Hot surfaces in the engine transfer their heat to the water, cooling themselves off in the process. This warm water is pumped through a radiator, which has a large amount of surface area. This radiator warms up, thereby warming up the surrounding air. A fan on the radiator then pushes the warm air away from the radiator, and out of the car.

Air Cooling

Most computers dispel heat with heat sinks and fans. Heat sinks are basically pieces of metal that provide lots of surface area for the air to touch. The chip warms the heat sink, the heat sink warms the air, and the fan moves the warm air out of the PC case. They look like flat pieces of metal with a bunch of small fins.

This system works most of the time, but sometimes, electronic components produce more heat than simple air circulation can remove. High-end chips can sometimes overload an air-cooling system. So can chips that have been overclocked, or manually set to work at faster than their default speed.

Water Cooling

Water has a higher thermal conductivity than air, meaning it can move heat faster than air can. Water also has a higher specific heat capacity, meaning can absorb more heat before it starts to feel hot.

There are two reasons why a computer might need the increased thermal conductivity and heat capacity of water:

1) Its electronic components produce more heat than the air around them can absorb - The components inside your computer need more cooling than air alone can provide


2) The fans required to move enough air to cool all the components make too much noise or use too much electricity - You want your system to be quieter

How It Works

PC water cooling uses a combination of "water blocks", radiators, fans, coolant reservoirs, pumps, hoses, and connecting fittings to cool your computer. Water blocks are pieces of heat-conductive metal, like copper or aluminum, that are filled with hollow tubes and channels.

The bottom of the water block is a flat piece of metal that sits directly on top of the chip being cooled. Thermal paste between the chip and the block improves the heat transfer between the two surfaces. The chip heats the block, and the water absorbs the heat as it flows through all the channels.

A Note From Us

Higher-end custom water cooling packages require quite a bit of technical information from you, due to the complexity of the higher-end cooling packages, and the need to ensure compatibility. As such, please give us time to compile the package. We work to ensure you are fully satisfied with your cooling solution.

We place all water cooled computers under extensive leak testing before delivery. We take leaks extremely seriously, as they could be potentially catastrophic to the electrical components. Our systems are hand-built by expert designers, and we personally deliver our systems when possible.

All systems by Top Flight Computers are fully customizable. If the website spec is not what you wanted, please contact us, and we will work to engineer a solution. All of our systems are tailored to your specific application, wishes, and budget.

Custom Built Network Attached Storage Solutions


What Is Network Attached Storage

Network attached storage (NAS) is a solution that allows you to access a storage drive over the internet. NAS typically refers to relatively small-form-factor solutions for home/small business use. They can designed to have high speed, high capacity, and/or multiple layers of redundancy. A NAS can range from a single drive attached to a router and/or switch, all the way to a rack-mounted array with several network connections and a large TB capacity.

General Use Scenarios

Our NAS solutions are mainly designed for use in home/small business environments. Situations ranging from 4TB to 100TB, with several types of RAID, and multiple connectivity options are possible.

For You

All systems by Top Flight Computers are fully customizable. If the website spec is not what you wanted, please contact us, and we will work to engineer a solution. All of our systems are tailored to your specific application, wishes, and budget.

All systems are quoted initially as Tower+OS. If you need peripherals and accessories to be included, please notify us.

Before your system leaves our shop, we test your computer to make sure it runs perfectly for you from the moment you turn it on. Our systems are hand-built by expert designers, and we personally deliver our systems when possible.

Get Your Own Professionally-Designed System Build

If you've been wanting to build your own Custom Desktop Computer, but aren't sure if you can pick the best components (or compatible ones), let us help you out!

Professionally Designed System Build

The Service

We'll gather your system requirements (including usage type, performance caliber, system noise, cooling capacity, and system style), combine them with your budget, and design a list of parts that will fit your needs.

Service Cost

This service is billed at $65. Payment must be confirmed prior to parts list being issued.

List Conversion

If you end up wanting us to construct the computer described in the parts list, we'd be happy to do so. This change will result in converting the parts list to an official quote, and issuing the quote to you for approval and submission of payment to us. We'll subtract the initial payment from the cost of the new custom build.

Terms and Conditions

By selecting this service, you agree to not hold Top Flight Computers accountable for any issues. The parts list you receive from us is only a list of compatible components, that have been chosen for their ability to meet your requirements that were explained to us.

We are not responsible for anything that impacts the performance, reliability, stability, or any other possible aspect of the system, that arises from the shipping, delivery, install, final configuration, or any other aspect of system construction.

Please contact us if you'd like us to design a custom computer for you!

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Top-Flight Tune-Up

The Top-Flight Tune-Up is a Computer Repair, Maintenance, and Upgrade Service

 Our Strix Eclipse Custom Gaming Computer. Strix Eclipse uses a Ryzen 5 1600, a Noctua cooler, 16GB DDR4-2666, and a GTX 1060 G1 Gaming

This service can involve a general system diagnosis, hardware upgrade, software optimization, and general cleaning

This service is billed at $65 per hour, with a 1 hour minimum


If you're interested in a Top-Flight Tune-Up, please fill out this form

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Scheduled Computer Maintenance

Top Flight Computers offers monthly maintenance packages to keep your computers running smooth, to prevent future computer problems, and to keep your network operating at peak efficiency and security.

Scheduled Computer Maintenance

Competitive, Scalable, Flexible, Local Maintenance

Our computer and network service packages as shown below, offer a very competitive overall plan for companies in Raleigh and the surrounding areas, that need monthly attention put towards their desktop PC and laptop environments.

Each one of our packages has been specifically targeted for small to medium sized businesses in Raleigh and the surrounding areas. Our pricing is able to flex, depending on number of computers to be maintained, and associated time on each selected computer.

Configuring Your Optimal Maintenance Package

If you deem some computers in your office more mission-critical than others, you can apply more maintenance to those systems.

Once you contact us about purchasing a scheduled package, our Owner will meet with you at your location to assess your computers and network. This helps to develop a scheduled maintenance regimen based on the package that is chosen. 

At this time, you may go over what time/day/week of the month works best for you and your business. The scheduled day can be estimated at package approval, if needed.

The day and time will be flexible, and will be considered tentative, until we call ahead to verify that the scheduled visit still works for you.

Fixed Rate Packages

We do offer 3-Month, 6-Month, and 12-Month Fixed Rate Packages. These Fixed Rate packages offer a discounted monthly-equivalent rate, however, they do require full payment of the package up front.

We recommend getting at least a 6-Month Service Agreement to ensure that your subscription cost remains the same, as pricing is subject to change at any time, unless you're under a Fixed-Rate Service Agreement.

Contact the Owner to discuss a Fixed-Rate Package that fits your needs, and scales with your business.


Maintenance Package Details

Basic:

Devoted On-Site Hours/Month = 5
Number of Computers Covered = 1-3
Security Maintenance
Network Optimization
Computer & Laptop Optimization
Unlimited Monthly Phone Support (though availability is subject to change)

Price: $200/Month

pro:

Devoted On-Site Hours/Month = 10
Number of Computers Covered = 4-7
Security Maintenance
Network Optimization
Computer & Laptop Optimization
Unlimited Monthly Phone Support (though availability is subject to change)

Price: $350/Month

premium:

Devoted On-Site Hours/Month = 15
Number of Computers Covered = 8-12
Security Maintenance
Network Optimization
Computer & Laptop Optimization
Unlimited Monthly Phone Support (though availability is subject to change)

Price: $500/Month


Typical Maintenance Tasks

Below is a brief list of the typical computer maintenance tasks that should be performed on computers and laptops monthly along with the estimated times to complete each task. This is highly useful when picking a maintenance package to suit your small business needs and budget.

Network Security Check: 1-2 Hours

Network Optimization: 1-2 Hours

Computer & Laptop Security Check: 1-3 Hours

Computer & Laptop Optimization: 1-3 Hours

Software Installation: 1-2 Hours

Software Updates: 1-2 Hours

Hardware Installation: 1-2 Hours


Terms & Billing

Package Duration: Your maintenance package will last for the prescribed time, unless you have contacted us about a longer service plan.

Payments: Each invoice can be paid online through Square and/or PayPal recurring billing (preferred) or through manual billing if you prefer to pay by check as the services are performed.

Work Log:  All notes taken on services performed per visit will be logged online, and will be emailed to you shortly after the work has been completed.
 


Please contact us if you're interested in a Scheduled Computer Maintenance Package

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